Refer a Patient

Submit patient information securely, and we will help determine the appropriate next step.

Quickly find the referral information you need for each Compassionate Care service line. Select an option below to view fax numbers, referral emails, required documents, coverage details, and order submission instructions.

How to Refer

Three Simple Steps to Send a Referral

01

Download the Referral Form

Grab our fillable PDF referral form. It works on desktop or tablet, no printing required.

02

Complete the Form

Include patient demographics, insurance card, history and physical, and recent progress notes where available.

03

Send to Us

Fax or email the form to us and a referral coordinator will confirm receipt.

Ready to refer?

Send your patient’s information and we’ll take it from there.

Home Health Referral Form Hospice Referral Form

What we accept.

Hospice & Home Health Referrals, In-Home Care Inquiries

If you’re unsure which service is the right fit, send us the information you have and our team will help guide the next step. To help us process the referral, please include patient demographics, insurance information, current medication list, and History & Physical visit notes from the past 90 days.

Home Health

  • For patients who need skilled care at home, including nursing, therapy, medical social work, and home health aide support when eligible.
  • Email referrals: [email protected]
  • Fax: 1 (559) 899-0967
Home Health Referral Form

Hospice

  • For patients with a serious illness who may benefit from comfort-focused care, symptom support, and compassionate guidance for the family.
  • Email Inquiries: [email protected]
  • Fax: 1 (559) 705-1910
Hospice Referral Form

In-Home Care

  • For individuals who need non-medical help at home with personal care, daily routines, companionship, household tasks, transportation support when appropriate, and respite for family caregivers.
  • Email Inquiries: [email protected]
  • Phone: (559) 860-2800
Contact the In-Home Care Team

Decision Helper

Need Help Determining the Right Level of Care?

We accept referrals across hospice, home health, and in-home care. If the right service line is unclear, please send us the information you have and we will help determine the next step.

Choose Home Health when…

  • Patient is homebound with a skilled need
  • Recent hospital discharge or procedure recovery
  • Chronic condition management such as CHF, COPD, diabetes, or wounds
  • Goals are restorative, including regaining strength, function, or returning to baseline

Choose Hospice when…

  • A serious illness may have a life expectancy of 6 months or less if the disease runs its expected course
  • The patient is experiencing ongoing decline, such as weight loss, eating less, sleeping more, falls, repeat ER visits, or wounds/infections that are not improving
  • Goals are shifting from curative treatment to comfort, safety, and quality of life at home
  • Patient or family needs more support with symptoms, medications, equipment, emotional care, or 24/7 nurse access

Consider both together when…

  • Uncertain prognosis, start with Home Health, transition if appropriate
  • Family needs time to process goals of care
  • Palliative needs alongside active treatment
  • Call us, we can help you decide in minutes

Insurance & Coverage

Medicare, Medicaid, and Most Major Plans.

Compassionate Care is Medicare and Medicaid certified and contracts with most major insurance plans across our service areas.

Not sure if we're in-network? Call us and we'll verify coverage while you're on the line.

559-432-2003

Accepted Plans

  • Medicare
  • Care 1st
  • Sante
  • AARP
  • Champva
  • First Choice
  • Humana
  • TriWest
  • Key Medical Group
  • Imperial Health Plan
  • Central California Alliance
  • Kern Health Systems (South)
  • Anthem Medicare Preferred
  • Health Plan of San Joaquin
  • Careworks

Plan list subject to change. Call to verify current network status.

General Contact

Reach the Referral Team Directly.

Call a Referral Coordinator

Speak with our team directly, available during business hours.

559-432-2003

Fax, Referrals

Send completed referral forms to our intake fax line.

(559) 899-0967

Fax, MD Orders

Dedicated fax line for signed physician orders.

(877) 868-6528

Email Referrals

Send referral documents and inquiries securely.

[email protected]

Get Started Today

Take the first step
with compassionate care.

Confidential, compassionate support, one call or click away.

559-432-2003